Privacy Policy

Introduction

This Privacy Policy explains how the BigStepper Discord bot ("we," "us," or "our") collects, uses, and shares information about you when you use our service. We respect your privacy and are committed to protecting your personal data.

What Information We Collect

Information You Provide

When you use the BigStepper bot, we collect:

• Discord User ID: A unique identifier associated with your Discord account
• Step Data: The number of steps you submit and the dates they correspond to
• Server Information: The Discord server (guild) IDs where you use our bot

Information Collected Automatically

• Usage Data: Information about how you interact with our bot, including commands used and frequency of use
• Error Data: If the bot encounters errors while you're using it, we may collect information about the error to help us improve the service

How We Use Your Information

We use the information we collect to:

• Provide the Service: Track your steps, calculate streaks, and generate leaderboards
• Improve the Bot: Analyze usage patterns to enhance features and fix bugs
• Respond to Your Requests: Address your questions and concerns about the bot

Legal Basis for Processing

We process your information based on:

• Legitimate Interest: To provide and improve the BigStepper service
• Consent: You provide your data voluntarily when using our commands

Data Retention

We retain your data for as long as your server uses our bot or until you request deletion. If you stop using the bot or leave a server where the bot is installed, we may retain your historical data for a reasonable period to allow for your potential return.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our service (e.g., hosting providers)
• Compliance with Laws: When required by applicable law, regulation, or legal process
• Safety and Security: When necessary to protect the rights, property, or safety of users, us, or others

Data Backup and Security

Backup Procedures

To prevent data loss and ensure service reliability, we maintain regular backups of the Step Tracker database, which includes:

• Your Discord user ID
• Your submitted step counts and corresponding dates
• Server settings and configurations

These backups are: - Created automatically once per day - Transferred securely to cloud storage using encrypted connections - Retained for a maximum of 3 days - Protected with access controls during transmission and storage

Impact on Data Deletion Requests

If you request deletion of your data, please be aware that while we will promptly remove your information from our active systems, your data may remain in backups for up to 3 days until those backup files are cycled out of our retention system.

Security Measures

We implement appropriate technical and organizational measures to protect both our primary database and backups, including: - Access controls limiting who can view or manage user data - Secure transmission of data using TLS encryption - Regular security audits and updates - Secure, monitored hosting environments

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access: The right to know what information we have about you
• Correction: The right to correct inaccurate information
• Deletion: The right to have your data deleted
• Restriction: The right to limit how we use your data
• Portability: The right to receive your data in a structured, commonly used format

To exercise these rights, please contact us using the information in the "Contact Us" section.

Children's Privacy

Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the new policy in our support server and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: help@worldwidewalsh.com